Change readiness assessment

Change readiness assessment: measuring stakeholder engagement and attitude to change

One way to measure stakeholder engagement is using Change Readiness Assessment (CRA). This presentation deck explains what a CRA is about and how to perform a CRA.

Main sections of the presentation:

  1. Change and people engagement
  2. CRA in Change Lifestyle
  3. CRA Dimensions
  4. How to approach a CRA
  5. CRA – the steps
  6. Key deliverables
  7. Case studies

You can download this presentation below

Measuring stakeholder engagement and attitude to change

Presentation slides on what Change Readiness Assessment (CRA) is and how to perform and measure it.

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About the author

Robert is a Business Change and Transformation consultant and he has worked with financial services, government and large corporations to deliver business efficiency and effectiveness while striving for innovation, flexibility and leveraging new technology.
In his 20+ years of consulting Robert has gained experience and knowledge in all stages of Business Change. His track record of Business Change and knowledge of BPM, has given him the skills to advise clients on strategy, governance, capability, tools, process maturity, stakeholder engagement and performance measurement. He offers a fresh approach to consulting, not management consulting offering strategies, but actual practice doing it with you and not preaching to you.

Some of his proudest achievements include:

  • RSA; significantly reducing the costs of reinsurance and reducing the business exposure to losses from major events.
  • Environment Agency; Improving the flood warning service, Increasing the penetration of warnings and access to flood information, and reducing the impact and costs of flooding.
  • Skills Funding Agency; Introducing an electronic learner record into the education sector, reducing qualification fraud, and reducing Higher education enrolment costs.