5 Whys Analysis Excel Template
This 5 Whys template supports you in asking the crucial questions which provide you with a baseline of understanding before implementing actions to address problems. It is another root cause analysis tool that is prominent in the continuous improvement toolkit.
It starts with defining a problem statement – a clarification of the issue at hand.
This could be ‘the wrong documents were issued to our customer’.
The rest of the process is simple. Firstly, ensure you have the right people tackling the problem statement, and then proceed to ask questions about why the issue exists.
The 5 Whys analysis will ensure that you examine the problem in enough depth until you have revealed the real cause.